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Privacy Statement

Table of Contents

  • Introduction
  • Data Protection Officer
  • How we collect and use (process) your personal information
  • Use of the rentaltracker.com website
  • Cookies and tracking technologies
  • Use of the Rental Tracker Inc services
  • When and how we share information with third parties
  • Transferring personal data to the U.S.
  • Data Subject rights
  • Security of your information
  • Data storage and retention
  • Children’s data
  • Questions, concerns, or complaints

1. Introduction

Rental Tracker Inc is a software company providing a complete all-in-one solutions to manage rental entertainment industries.

We understand that your privacy is important to you, and we take that responsibility seriously. This Privacy Notice describes how we collect, use, and protect your personal data when you interact with Rental Tracker Inc. We value your privacy and are committed to transparency in our practices. This Privacy Notice will be updated periodically to reflect changes to our data collection and usage policies.

2. Data Protection Officer

Rental Tracker Inc is headquartered in CA, United States. We have appointed a Data Protection Officer (DPO) to address any questions or concerns about our privacy policies and practices. If you would like to exercise your privacy rights or have any questions, please email us as support@rentaltracker.com and explain your questions in detail.

3. How We Collect and Use (Process) Your Personal Information

Rental Tracker Inc collects personal information about its customers, website visitors, and users of our software services. Typically, this information includes:

  • Name
  • Job title
  • Employer name
  • Work address
  • Work email
  • Work phone number
  • Scale of business
  • Countries where you do business
  • Current software you use

We use this information to provide our customers and prospects with services, including personalized software solutions, support, and relevant communications.

We do not sell your personal information. We may share it only with third parties necessary for delivering our services, such as cloud service providers, payment processors, or customer support services.

Rental Tracker Inc may also receive personal information about individuals from third parties (e.g., from professional networks like LinkedIn). This information is used to better serve our customers and improve our services.

4. Use of the Rental Tracker Inc Website

As with most websites, Rental Tracker Inc’s website collects certain information automatically and stores it in log files. This information may include:

  • IP addresses
  • Geographic location (e.g., city or region)
  • Browser type and operating system
  • Pages viewed and time spent on the website

This information helps us optimize our website for better user experience, diagnose technical problems, analyze trends, and track website activity. This also helps us tailor our content to the preferences of our users.

Rental Tracker Inc has a legitimate interest in understanding how visitors use our website to enhance our services and communicate more effectively with customers and prospects.

6. Use of the Rental Tracker Inc Services

When you use our software services, we collect and process personal data to provide you with the best experience. This data can include:

  • Account information
  • Usage of data related to the software services
  • Communications and support inquiries

We may also use data to improve our services, develop new features, and monitor system performance.

7. When and How We Share Information with Third Parties

Rental Tracker Inc stores your personal information in cloud databases hosted by third-party service providers located in the United States. These third parties do not have access to your personal data except for cloud storage and retrieval purposes. We may also engage third-party service providers to send information to you, including updates on our services and events.

We do not sell or share your personal data for marketing purposes. However, we may disclose personal information in the following circumstances:

  • To fulfill legal obligations (e.g., in response to a subpoena or court order)
  • To protect our rights or the rights of our employees and customers
  • To our agents, vendors, or service providers who perform functions on our behalf
  • In case of emergencies, such as acts of God or other situations outside our control

We also aggregate user data and may disclose non-identifiable, aggregated information to partners or advertisers for marketing purposes.

8. Transferring Personal Data to the U.S.

Rental Tracker Inc operates its services from the United States. If you are located in the European Economic Area (EEA) or other regions outside the U.S., please note that your personal data may be transferred to, stored, and processed in the U.S. By using Rental Tracker Inc’s services, you consent to this transfer of data. Rental Tracker Inc complies with applicable data protection laws by implementing safeguards, such as standard contractual clauses, to protect your data.

9. Data Subject Rights

Under the European Union’s General Data Protection Regulation (GDPR) and similar laws in other countries, you have specific rights regarding your personal data. These rights include:

  • Right to access your personal data
  • Right to request rectification of inaccurate data
  • Right to request erasure (the “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

If you wish to exercise these rights, please contact us at support@rentaltracker.com.

10. Security of Your Information

Rental Tracker Inc employs technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. While we take reasonable precautions to protect your information, please be aware that no system is entirely secure.

11. Data Storage and Retention

Rental Tracker Inc retains your personal data only as long as necessary for the purposes outlined in this Privacy Statement and in accordance with legal or contractual obligations. Once your data is no longer needed, it will be securely deleted or anonymized.

12. Children’s Data

Rental Tracker Inc does not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information as soon as possible.

13. Questions, Concerns, or Complaints

If you have any questions or concerns regarding this Privacy Statement or would like to exercise your data rights, please email us at support@rentaltracker.com.

For individuals in the European Union, you may also contact your national data protection authority for further assistance.