FAQ Costume / Property - Rental Tracker

General

Why should I automate?

How much will automation cost?

What is the Rate of Return on my investment?

What is the Rate of Return on my investment?

How do I print the logo of my company on the invoices?

If I am going for a break, should I exit the program completely?

Can I email a Quote to my customers?

Can I save any RTPro Report?

How do I change my password?

How can I change the beep sound that I hear from the computer when I scan a barcode?

How do I install a camera to work with RTPro?

Administration

How does the Security works in RTPro?

I have created an order and checked out some items to it, and then realized that it was created for a wrong production. How can I fix this?

When I do a lookup of a production, there are many productions in the list. Can I remove some of these productions that have been finished?

There are few productions that have bad credit and we want to make sure that no items are checked out to these productions. What should we do?

Inventory

How do I add an image to a barcode item?

Are there any shortcuts to move around the Inventory screen without having to tab over them or use the mouse?

Order Processing

What are the shortcut keys for the Batch Barcode Scanner?

I created an order, then I realized it belonged to a different production. Do I need to delete the order and recreate it?

I checked in an item as usual, then I realized it was damaged. How do I checkin an item as damaged?

I was working on an order today, but I don't remember which one. How can I find out?

Billing

I have a production that should be billed with a Flat Deal. How should I set this up?

How do I Checking the Balance of an Agreement/Flat?

I have an order that I do not want to get billed, what can I do to stop it from being billed?

How do I know what orders are due for billing?

Labor

How should we set up the Timecard module?